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信件之一 ------ 投訴信 1. I am writing to express my dissatisfaction at... 2. I am very disappointed/upset to find that... 3. I find it awful/appalling/distressing that... 4. I would like to draw your attention to something you have obviously failed to notice. ... 5. There are some problems with...that I wish to bring to attention. For one thing, ... For another, ... 6. To remedy/rectify the matter/situation, I suggest making the following changes: ... 7. To improve the situation/solve the above problem, it is advisable for you to take the following measures: ... 8. Your effort to provide good services will be highly appreciated by all. 9. I look forward to a day when we could really enjoy a more efficient service. 10. I wish to refer you to an incident which occurred..., calling for some remedial action.